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Technical Support

During library hours staff are available to help with any technical issues you may be having with eBook readers, our eBook systems or our online databases.

 If your Library Card Registration has expired (this happens once every 3 years), please CONTACT or visit the library to update your details or if you have forgotten your password:

reset your password

For PCs and Laptops: Adobe Digital Editions for eBooks or Overdrive for Audiobooks

Instructions to Download eBooks to your eReader from PC or Laptop

Apps needed for tablets, phones, etc., search your Playstore or App Store for: 

BorrowBox for Bolinda BorrowBox

Libby (by Overdrive) for ePukaPuka

ePlatform for Wheelers

ULibrary for Ulverscroft

Get help for ePukapuka, Wheelers, and Ulverscroft.

Loan periods: BorrowBox - 2 weeks (but renewable); ePukapuka - 3 weeks; Wheelers - 3 to 4 weeks; and Ulverscroft - 4 weeks.

Explore computers & devices that can be used with the titles available on ePukapuka and view these help videos.

You can borrow eBooks or downloadable eAudiobooks while overseas using OverDrive (ePukaPuka) as long as your library card is up to date. You cannot due to licensing restrictions borrow an eBook from Wheelers if you are overseas. You can continue to read any eBooks that you have downloaded before you have left.

View the FAQs for our Wheelers eBook service.

If the above help/FAQ pages don't answer your question or solve your technical issue please fill in our online form and we will respond to your issue. Please note your request will be responded to as soon as we can during normal weekday library hours.

Online Support

Follow this link if the form fails to load. online form.

Member Login

Events Calendar

Suggestion for Purchase

Featured Database

Featured Resource

Encyclopaedia Britannica Online
This is a fantastic encyclopaedia and multimedia resource for students of all ages. The award winning trusted content is updated daily and information is presented for different age and learning levels. A more user-friendly interface provides better organized and richer results. This includes interactive learning, images, videos and other great features such as country comparisons.
» read more

Catalogue Search

Library Catalogue

Quick search for books, DVDs, CDs, Magazines etc. Napier Libraries have a large collection at our Taradale and Napier libraries.

Advanced Search

Become a Friend

News

News

Summer Holiday Events at the Library
Come and join in some of the fun events at Napier and Taradale Libraries over the Summer Holiday Period. We have Night Before Christmas Tales, 3D Printer Sessions, a Murder Mystery Night, magical entertainers and many more!
» read more
Progress made on Napier Library project
The new Napier Library is growing closer to becoming a reality with due diligence on the top three sites having been completed.
» read more

Disclaimers and Copyright
While every endeavour has been taken by the Napier Libraries - Napier City Council to ensure that the information on this website is accurate and up to date, Napier Libraries - Napier City Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Napier Libraries - Napier City Council cannot accept any liability for its accuracy or content. Portions of the Napier City Council information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Napier Libraries - www.napierlibrary.co.nz / Napier City Council - www.napier.govt.nz / +64 6 835 7579 / Fax: +64 6 835 7574


Napier Library
P: +64 6 834 4180
F: +64 6 834 4138
Email us | Location map | Opening hours

Taradale Library
P: +64 6 845 9005
F: +64 6 844 7462
Email us | Location map | Opening hours


Napier Libraries is one of Napier City Council's great facilities/services. There are many more...

National Aquarium of New Zealand

Nowhere else in New Zealand will you discover a wider range of marine animals and native species in a single facility than at the National Aquarium of New Zealand.
View website for National Aquarium of New Zealand

MTG Hawke's Bay

Comprising a Museum, Theatre and Gallery - MTG is home to a significant collection of objects that form the foundation of distinctive exhibitions, a world-class research facility and the MTG Theatre.
View website for MTG Hawke's Bay

Kennedy Park Resort Napier

We are Hawkes Bay's premier holiday accommodation park providing an array of facilities to keep the entire family entertained.
View website for Kennedy Park Resort Napier

Bay Skate

Located on Marine Parade, Napier, is the Bay Skate Park - home to skateboarding, BMX, roller derby, inline hockey and scootering.
View website for Bay Skate

Napier Municipal Theatre

Unique Art Deco heritage has been preserved with the skilful addition of modern theatre facilities making it the best provincial performing arts centre in the nation.
View website for Napier Municipal Theatre

Napier City Council

For Napier City residents and citizens to have easy access to see what council are currently working on, completed, what they do, facilities, and council information.
View website for Napier City Council

Napier i-SITE Visitor Centre

Visit the Napier i-SITE to find out more about what is happening in Hawkes Bay, from events, activities and accommodation.
View website for Napier i-SITE Visitor Centre

Par2 MiniGolf

Come to Par2 MiniGolf and meet Seamore the Seagull at our sea-side minigolf courses. Challenge your friends and family for a round.
View website for Par2 MiniGolf

The Faraday Centre

The Faraday Centre in Napier, is Hawke's Bay's Museum of Technology. It's a place of discovery where history comes alive through hands on experience.
View website for The Faraday Centre

Parklands Residential Estate

Located in the Art Deco city of Napier. We have worked closely with our builders to promote and develop high quality housing within an open-aspect environment.
View website for Parklands Residential Estate

Napier Aquatic Centre

Situated in the centre of Napier, in the middle of Onekawa Park, the Napier Aquatic Centre is a safe and affordable aquatic facility for everyone.
View website for Napier Aquatic Centre

Napier Conference Centre

We offer an all purpose built venue that uniquely combines spectacular outlooks with functional layout.
View website for Napier Conference Centre

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