Technical Support
During library hours staff are available to help with any technical issues you may be having with eBook readers, our eBook systems or our online databases.
How to download Napier Library eBooks to your eReader from your PC or Laptop.
For PCs and Laptops: Adobe Digital Editions for eBooks or Overdrive for Audiobooks
Apps needed for tablets, phones, etc., search your Playstore or App Store for:
Libby (by Overdrive) for ePukaPuka
ULibrary for Ulverscroft
ePlatform for Wheelers
Get help for ePukapuka, Wheelers, and Ulverscroft.
Loan periods: ePukapuka - 3 weeks; Wheelers - 3 to 4 weeks; and Ulverscroft - 4 weeks.
Explore computers & devices that can be used with the titles available on ePukapuka and view these help videos.
View the FAQs for our Wheelers eBook service.
If the above help/FAQ pages don't answer your question or solve your technical issue please fill in our online form and we will respond to your issue. Please note your request will be responded to as soon as we can during normal weekday library hours.


















Encyclopaedia Britannica Online
Located in the Art Deco city of Napier. We have worked closely with our builders to promote and develop high quality housing within an open-aspect environment.
Come to Par2 MiniGolf and meet Seamore the Seagull at our sea-side minigolf courses. Challenge your friends and family for a round.
Nowhere else in New Zealand will you discover a wider range of marine animals and native species in a single facility than at the National Aquarium of New Zealand.
Located on Marine Parade, Napier, is the Bay Skate Park - home to skateboarding, BMX, roller derby, inline hockey and scootering.
Unique Art Deco heritage has been preserved with the skilful addition of modern theatre facilities making it the best provincial performing arts centre in the nation.
Comprising a Museum, Theatre and Gallery - MTG is home to a significant collection of objects that form the foundation of distinctive exhibitions, a world-class research facility and the MTG Theatre.
We offer an all purpose built venue that uniquely combines spectacular outlooks with functional layout.
Build on the blossoming national and international interest in William Colenso's life and ideas as the result of the William Colenso Bicentenary Celebrations in Hawke's Bay in 2011, and a body of new publications and research.
Visit the Napier i-SITE to find out more about what is happening in Hawkes Bay, from events, activities and accommodation.
Situated in the centre of Napier, in the middle of Onekawa Park, the Napier Aquatic Centre is a safe and affordable aquatic facility for everyone.
For Napier City residents and citizens to have easy access to see what council are currently working on, completed, what they do, facilities, and council information.
We are Hawkes Bay's premier holiday accommodation park providing an array of facilities to keep the entire family entertained.
The Faraday Centre in Napier, is Hawke's Bay's Museum of Technology. It's a place of discovery where history comes alive through hands on experience.