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Help Videos & Technical Support

Help Videos

1. To see your loans, renew books, edit and cancel reserves, see previous loans, update your details and more:

How to access your Library account online

2. Put a free reserve on a book so you get in line for popular items or have it waiting when you come into the library:

How to reserve a library book online

3. Get started watching free movies, documentaries and online courses:

How to create a Kanopy Account

4. Read newspapers and magazines from around the world and New Zealand:

How to access pressreader from home

5. Read and listen to eBooks and eAudiobooks


During library hours staff are available to help with any technical issues you may be having with our digital content, eBooks, eAudio Books and movies.

If your Library Card Registration has expired (this happens once every 3 years), please CONTACT or visit the library to update your details.  If you have forgotten your password you can reset it here:

reset your password


If you want to use eBooks on your computer (Windows or Mac) and transfer to an eReader, you will need to download: Adobe Digital Editions here are some helpful step by step instructions. 

If you are going to use eBooks or eAudio on a phone, tablet or iPad you will need to download the appropriate App, see our eBooks and eAudioBooks page. You will find help sections within each platform once you are logged in.

If we haven't answered your question, please fill in our online form and we will respond as soon as we can.

Online Support

Follow this link if the form fails to load. online form.

Member Login

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Featured Database

Featured Resource

Oxford Reference Online
If you need an excellent dictionary or encyclopaedia this Premium Collection includes a superb range of Oxford titles, updated regularly with an expanding range of key titles in the acclaimed Oxford Companions and Oxford Dictionaries series, plus the Visual English Dictionary, the Oxford Dictionary of Quotations and new heavily illustrated natural history titles such as the Encyclopaedia of Mammals.
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Catalogue Search

Library Catalogue

Quick search for books, DVDs, CDs, Magazines etc. Napier Libraries have a large collection at our Taradale and Napier libraries.

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Napier Library to reopen Tuesday 13 April
Napier Library will reopen to the public on Tuesday 13th April. Remedial works on the sprinkler system in the area of the MTG building that is occupied by the library are now complete. Napier Library staff are pleased that they’ll be back soon and are looking forward to welcoming the community once more.
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Positive progress on remedial building work
We are currently anticipating that public areas of the library will be open by the end of March or early April.
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