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Help Videos & Technical Support

Help Videos

1. To see your loans, renew books, edit and cancel reserves, see previous loans, update your details and more:

How to access your Library account online

2. Put a free reserve on a book so you get in line for popular items or have it waiting when you come into the library:

How to reserve a library book online



3. Get started watching free movies, documentaries and online courses:

How to create a Kanopy Account




4. Read newspapers and magazines from around the world and New Zealand:

How to access pressreader from home

5. Read and listen to eBooks and eAudiobooks


If your Library Card Registration has expired (this happens once every 3 years), please CONTACT or visit the library to update your details.  If you have forgotten your password you can reset it here:

reset your password


If you want to use eBooks on your computer (Windows or Mac) and transfer to an eReader, you will need to download: Adobe Digital Editions. Here are some helpful step by step instructions. 

If you are going to use eBooks or eAudio on a phone, tablet or iPad you will need to download the appropriate App. See our eBooks and eAudioBooks page. You will find help sections within each platform once you are logged in.

If we haven't answered your question, please fill in our online form and we will respond as soon as we can.

Online Support

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Member Login

Events Calendar

Suggestion for Purchase

Featured Database

Featured Resource

Ancestry Library Edition
Ancestry Library Edition brings the world’s most popular consumer online genealogy resource to your library. It’s an unprecedented online collection of individuals from North America, the UK, Europe, Australia, and more.
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Catalogue Search

Library Catalogue

Quick search for books, DVDs, CDs, Magazines etc. Napier Libraries have a large collection at our Taradale and Napier libraries.

Advanced Search

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Don't miss Te Reo Singalong Show at Taradale Library!
Singalong with Sharon and Alan Holt Date: Wednesday 23 June Start time: 11.15am Where: Taradale Library
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Napier Library to reopen Tuesday 13 April
Napier Library will reopen to the public on Tuesday 13th April. Remedial works on the sprinkler system in the area of the MTG building that is occupied by the library are now complete. Napier Library staff are pleased that they’ll be back soon and are looking forward to welcoming the community once more.
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